Delete Your RideFinder Account
RideFinder users can request deletion of their account and associated personal information. This page explains how to make that request and what happens next.
Request account deletion
Send an email from the email address associated with your RideFinder account to support@mousemasondigital.com.
Request Account Deletion →We verify the request
To protect your account, MouseMason Digital may ask you to confirm information associated with the RideFinder account before deletion is completed.
Your account is deleted
Once the request is verified, we will delete or de-identify personal information associated with the RideFinder account, subject to the limited retention described below.
Information normally deleted or de-identified
- RideFinder account and profile information
- Saved routes and upcoming rides
- Recorded ride history associated with your account
- Profile photo and motorcycle information you added
- Community content that can reasonably be deleted from your account
- Live-location or ride-sharing settings associated with your account
- Other personal information no longer reasonably necessary to provide RideFinder
Information we may retain for a limited period
Some information may be retained when reasonably necessary for legal, security, fraud-prevention, accounting, dispute-resolution, or similar legitimate purposes.
Public or shared content
If you shared a route, review, comment, or other community content before deleting your account, some content may remain where removal is technically impractical or where another user's experience would otherwise be affected. Where appropriate, such content may be de-identified instead.
App-store subscriptions
Deleting a RideFinder account does not automatically cancel a subscription billed by Apple or Google. If you have an active RideFinder Pro subscription, cancel it through your Apple App Store or Google Play subscription settings to avoid future charges.
In-app deletion
RideFinder is intended to provide an in-app account-deletion option when public account creation is enabled. Until that feature is available, users may use the email process described on this page.
Need help?
For account deletion, privacy questions, or RideFinder support, contact support@mousemasondigital.com.